The latest on our COVID-19 response

Strong health systems in developed economies have been pushed to the limit by COVID-19. Systems in low- and middle-communities are much weaker and not prepared, so we’ve acted quickly to accelerate new and existing digital services to combat COVID-19 in rural Asia the strengthening of primary health systems.  We collected data about health needs and COVID-19 risk factors to enable surveillance and case tracking. A risk algorithm was applied to population data to identify ‘at risk’ patients, and we’re now working with governments to deliver targeted interventions.  

Given on-the-ground restrictions, we have expanded our remote, digital services. We built and launched our COVID-19 Information and Symptom checker chatbot, which has been used by +6,000 people in a week based on only $5 daily Facebook ad spend and is now being rolled out to +10 countries. To upskill frontline community health workers for COVID-19, we also developed a health worker education app with ‘on-the-job’ resources and tools. Additionally, we continue to work with partners to distribute essential medicines, diagnostics and insurance through our digital marketplace and logistics network.  

Watch these short clips from our CEO, Edward Booty, explaining the challenge and the scaling of digital health systems needed.  

reach52 solutions for COVID-19 and beyond

reach52 COVID-19 Solutions

We’re moving fast to expand existing services and fast-track new solutions to combat COVID-19 now and strengthen health systems for the future. Watch this 3 minute video to find out how.

reach52’s COVID-19 Information and Symptom Checker ​


Overcoming misinformation and enabling communities to accurately check their symptoms is critical to a fast, effective COVID-19 response. If people know the facts and check their symptoms, they can be guided on when it’s necessary to isolate themselves, visit health facilities, or continue to follow recommended practices to slow the spread of the disease. ​​

We have launched our COVID-19 Information and Symptom Checker to support communities in lower income countries. This simple-to-use chatbot is based on approved guidelines and available to use free through Facebook and Facebook Messenger


You can use it by clicking there…

Build for COVID-19 hackathon

We joined over +18,000 innovators for the #BuildforCOVID19 global online hackathon organised by the World Health Organization (WHO) and tech giants such as Facebook and Microsoft.

We’re grateful that reach52’s COVID-19 solutions were amongst the top projects highlighted by the panel (based on their viability and scalability), supporting our work to scale these solutions rapidly for communities with urgent COVID-19 needs.

Find out more about reach52’s solutions and other highlighted projects here.

COVID-19 Global Tracker

Monitoring COVID-19 data globally is important to support and optimize the effectiveness of responses to the pandemic.

COVID-19 helpful articles and resources


Adapt and act to protect lower income countries during COVID-19

Public health experts have long warned of the likelihood of a high-impact acute respiratory pandemic. Even as China experienced a major crisis related to COVID-19 beginning in January 2020, other countries failed to use the time to adequately prepare.  Now, with 225,237 cases and 9,276 deaths (as of March 19th), it is an emergency that will affect every single person on our planet.