At reach52, we continuously monitor and optimise the impact of everything we do. It’s essential for ensuring our services are delivering value for our communities and all partners in the health system. It’s vital for fast learning, so we can amplify what’s working and make improvements where needed.
Our Impact Framework is how we approach this, setting and measuring the outputs and primary outcomes for every service we implement. We focus on evaluating and monitoring impact in our four product categories - Customer and Patient Engagement, Health and Medical Services, Access and Supply Chain, and Data and Insights.